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Return to shopFAQ
Shopping Information
Yes, we do offer international shipping to many countries.
Generally 7–15 business days to most countries. Tracking number provided within 48 hours.
If stock on warehouse, 2-3 days upon receipt of payment.
No stock on warehouse, 2-3 weeks upon receipt of payment.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
Only PayPal
You can connect your PayPal, to purchase some of our products. After submitting an order, you will be redirected to PayPal to complete the transaction.
If need bank transfer, please contact us：info@linkcrucible.com
Yes, your payment information is secure. We use [security measures, e.g., SSL encryption] to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
We offer a [number] day return policy. You can return eligible items within [number] days of receiving your order.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
Specify who pays for return shipping, e.g., customer, seller
Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.