Privacy Policy

1. What This Policy Covers

This policy explains how we (Link) collect, protect, and use your personal information when you browse or place orders on www.linkcrucible.com. We comply with global privacy laws (including China’s PIPL, EU GDPR, and US CCPA) to ensure your data security.

2.What Information We Collect

We only collect information necessary to provide our services:

• Basic Info: Name, email, phone number, shipping address, and payment details (processed by secure payment providers; we do not store full card numbers).
• Account Info: Username, password, order history, and membership status.
• Usage Info: IP address, device model, browser type, and browsing records (including cookies) to improve your shopping experience.

3. How We Use Your Information

We use your data solely for:

1. Processing orders, delivering products, and providing after-sales support.

2. Complying with tax, customs, and cross-border data laws.

3. Optimizing website performance and preventing fraud.

4. Sending personalized recommendations or marketing emails (you may opt out at any time).

4. Information Sharing

✅ We DO NOT sell your data to third parties for marketing.
We only share your information with trusted partners to deliver services:

• Logistics Providers: For shipping goods.

• Payment Processors: For secure transactions.

• Customer Support: For solving your questions.
All partners are contractually required to protect your data.

5. Data Security & Storage

• Security: We use SSL/TLS encryption, access controls, and regular security audits to protect your information.

• Retention: Order records are kept for 7 years (per legal requirements). Unnecessary data is deleted or anonymized when no longer needed.

• Overseas Transfer: Data transmitted overseas complies with GDPR/CCPA standards via secure contractual agreements.

6. Your Privacy Rights

You have full control over your personal data:

• Access/Correct: View or update your information.

• Delete/Restrict: Request deletion or limit processing (under certain conditions).

• Data Portability: Obtain a copy of your data in CSV format.

• Opt Out: Unsubscribe from marketing or disable cookies at any time.

How to exercise rights: Contact us via info@linkcrucible.com. We will respond within 15-30 business days.

7. Cookies

Cookies help us remember your shopping cart, login status, and preferences. You can manage or disable cookies in your browser settings.

8. Policy Updates

We may update this policy. The latest version will be posted on our website with the effective date. For major changes, we will notify you via email or website notice.

9. Contact Us

For any questions regarding your privacy:

• Data Protection Officer: Link

• Email: info@linkcrucible.com

• Address: Unit 1801-2, Block A, Hualun South Commercial Building, No. 7 Dongting Road, Xiang’an District, Xiamen